We can ship our products to almost every country and can offer a free shipping service for most of them.
We do not ship to: Chinese mainland, South Sudan, Yemen, Crimea, Syria, and Iraq.
How can I calculate the shipping fees?
Freight varies from products, warehouses, destinations and the shipping method you choose.
Shipping costs often change and it is difficult to have a fixed freight. You can view specific shipping charges on the product page or at the checkout page. (We can provide free shipping service to some countries, and more countries will be covered in the future.)
Why the shipping charge is getting changed?
Since it is the estimated fee shown on the page of the item, the actual amount is calculated during checkout according to your address.
Here are the probable reasons:
1. Delivery area&ZIP code reason:
The shipping fees vary according to the delivery area and ZIP code, and thus slight mismatch may arise between the charges shown on the product page and on the shopping cart.
2. The shipping method is different
Please check whether the free shipping method displayed on the page is inconsistent with the shipping method on the checkout page.
If you only see one shipping method that requires a shipping fee at checkout, which means the free shipping methods are not available to your address due to logistics restrictions. We are sorry for the inconvenience.
How does 9jabuy ship your order and how long does it take to ship ?
9jabuy has over 30 warehouses around the world. Convenient logistics methods are available for different countries or regions. Packages from local warehouse can be delivered within 2 days at the earliest, and from China warehouse can be delivered within 8 days at the earliest. The specific delivery time is shown on the product detail page when you place the order and varies in different countries and different logistics methods.
If you have not received your item long after the delivery time, please contact us. 9jabuy will verify your case and negotiate compensation solutions with you, such as refund/resending, and etc.